FAQ Help Center
We’re here to help! Below are some common questions our customers ask. If you don’t find the answer you’re looking for, feel free to contact us directly.
We’re here to help! Below are some common questions our customers ask. If you don’t find the answer you’re looking for, feel free to contact us directly.
Placing an order on Valooza is easy. Browse through our collections, select the items you want, and click “Add to Cart.” When you’re ready to checkout, click the cart icon and follow the instructions to complete your purchase.
COD
Shipping times depend on your location. Generally, orders are processed within 1-2 business days and delivered within 5-7 business days. You will receive a tracking number once your order has shipped.
Yes, we offer worldwide shipping. Please note that shipping times and fees vary based on the destination.
Yes! Once your order is shipped, you will receive an email with a tracking number that allows you to follow your package’s journey.
We offer a 7-day return policy for unused and unopened products. If you are not satisfied with your purchase, please contact our support team to initiate a return or exchange.
To return an item, contact us at [[email protected]] with your order number. We will provide you with return instructions. Once we receive the item, we will process your refund.